Per-file OK, total over — why a set still fails
Each file can sit under a per-file limit while the set still breaks the total ceiling. Check both numbers before you submit.
12 November 2026
Answer: Type the per-file cap and the total cap, drop the files, and read which ones fail the set. Names and sizes only — contents are not opened.
Tool: File size — up to 300 files in this tab.
A portal that says “2 MB each, 10 MB total” will accept five × 1.9 MB on the first rule and still reject the batch on the second. The error message often looks the same as a single oversized file.
Before you rename or re-compress everything, sum the sizes. If the total is the problem, shrink the heaviest files first. If one file is the problem, fix that one. The File size page shows both views with example portal/mail presets you can edit.
This check does not upload the files and does not open images. It only reads names and byte sizes against the numbers you typed.